Privacy Policy

Who we are

Instructor Instructor is operated by Marcus Andrews UK Ltd.

Registered address: 98C Bowen Court, St Asaph Business Park, St Asaph, LL17 0JE.

If you have a question about your personal information, you can contact us on 07833 554255.

Information we collect

When you complete an enquiry form on this website, we may collect:

• Your name
• Telephone number
• Email address, if supplied
• Postcode, if supplied
• Your current stage of ADI training
• Any message or information you choose to send us
• The page of the website from which your enquiry was submitted

We may also collect information you provide when contacting us directly by telephone, email or another communication method.

How we use your information

We use personal information where necessary to:

• Respond to your enquiry
• Discuss driving instructor training with you
• Arrange training or appointments
• Keep a record of enquiries and communications
• Provide customer support
• Protect the website from spam, fraud or misuse
• Meet legal, accounting or regulatory requirements where applicable

Our lawful basis for using your information

Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, or because we have a legitimate interest in responding to enquiries and managing our training services.

Where consent is required for a particular use of your information, you can withdraw that consent at any time.

How your information is stored

Website enquiries are recorded in our customer management system. We currently use Airtable to help us manage enquiries and customer records.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

International processing

Some technology providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we rely on appropriate safeguards required by UK data protection law.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing training, maintaining business records and meeting any legal or regulatory obligations.

Information that is no longer required will be deleted or anonymised where appropriate.

Sharing your information

We do not sell personal information.

We may share information with trusted service providers where this is necessary to operate the website, manage enquiries, provide training or administer our business.

We may also disclose information where required by law or where necessary to protect our legal rights.

Your data protection rights

Depending on the circumstances, UK data protection law may give you the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Request the transfer of your information where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details above.

Complaints

If you are unhappy with how your personal information has been handled, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator.

ICO website: ico.org.uk

Cookies

This website may use cookies or similar technologies where required for the operation, security or measurement of the website.

More information can be found in our Cookie Policy.

Changes to this privacy policy

We may update this policy from time to time to reflect changes to the website, our services or legal requirements.

Last updated: 1 October 2026.